Category Archives: Vendégtájékoztató

Wellness & SPA

The Puchner Castle Hotel is a true citadel of wellness: a French-style bath, a bath with Moroccan atmosphere, a renaissance Palace Bath and a Children’s Wonderbath await wellness-lovers, where besides carefree bathe we offer the following services to our guests.

Massage

MassageWe offer a whole range of massages to our guests! Our guests may make appointments for treatments on Spa’s wellness reception.

Chiropractic

ChiropracticOur guests may make appointments for treatments on Spa’s wellness reception.

Beauty

BeautyOur beauty salon helps you accomplish that using special cosmetics. Our guests may make appointments for treatments on Spa’s wellness reception.

Sauna séance

Sauna séanceOur professional sauna masters await you with high-quality sauna programmes! Depending on the number of available spots, participation in the programme is dependent on previous registration at the wellness reception. Please check the dates here or at the wellness reception.

Sauna

SaunaIn our Bath House and Palace Bath you can find more Finnish sauna (80-100°C), infra saunas and steam bath (50-55°C).

VIP Bath: the Island of Harmony

VIP Bath: the Island of HarmonyWe recommend renting the VIP Bath to couples who would like to spend 2 hours peacefully, along with a bottle of champagne, fruit and soft music. In this room, in addition to the use of the jacuzzi and the infra cabin, you can also request massage – for an additional charge.

Salt theraphy room

Salt theraphy roomGuests can use our therapeutic treatments for no additional charge.

Solarium

SolariumGuests can use our solarium for additional charge.

Flabélos

FlabélosGuests can use our Flabélos for additional charge.

Café

CaféWhile our adult guests are quenching their unexpected thirsts for drinks and food in our Spa’s Café, carefree fun and games await the children in the free-to-use Play Corner that opens directly from the Café.

French-style Bath

French-style BathFrench-style Bath located in the Bath House.

Children’s Wonderbath

Children’s WonderbathThe Children’s Wonderbath located in the Bath House.

Moroccan Bath

Moroccan BathThe Moroccan Bath located in the Bath House, which can only be used by guests over the age of 14.

Palace Bath

Palace BathThe Palace Bath located in the Renaissance Palace, which can only be used by guests over the age of 18. In the building of the Palace Bath there is also a drinkbar.

Outdoor pool

Outdoor poolThe outdoor pool only operates in the summer, its water is not heated.

Phone numbers

You may call any Hungarian or foreign number from your room. An automatic telephone centre is in operation at the hotel, which includes the following direct call possibilities.

The extension of the Reception is

  • From Castle, Manos House and Bath House: 0
  • From Grove House: 11
  • From Renaissance Palace: 101
  • From Medieval City: 90

Wellness reception: 190
Palace wellness reception: 100
Sport Centre reception: 130

Call between rooms

Castle
K 75: 111 K 82: 121 K 89: 132
K 76: 112 K 83: 122 K 90: 133
K 77: 113 K 84: 123 K 91: 134
K 78: 114 K 85: 124 K 92: 135
K 79: 115 K 86: 125 K 93: 136
K 80: 116 K 87: 126 K 94: 137
K 81: 119 K 88: 131 Deluxe suite: 104
Renaissance Palace
47: 147 57: 157 67: 167
48: 148 58: 158 68: 168
49: 149 59: 159 69: 169
50: 150 60: 160 70: 170
51: 151 61: 161 71: 171
52: 152 62: 162 72: 172
53: 153 63: 163 73: 173
54: 154 64: 164 74: 174
55: 155 65: 165
56: 156 66: 166
Manor House
U10: 301 U21: 322 U32: 346
U11: 302 U22: 341 U33: 347
U12: 303 U23: 342 U34: 328
U13: 304 U24: 323 U35: 329
U14: 305 U25: 324 U36: 348
U15: 306 U26: 343 U37: 330
U16: 307 U27: 344 U38: 331
U17: 308 U28: 325 U39: 349
U18: 309 U29: 326 U40: 236
U19: 310 U30: 345
U20: 311 U31: 327
Grove House
101: 23 107: 17
102: 12 108: 18
103: 13 109: 19
104: 14 110: 20
105: 15 111: 21
106: 16 112: 22
Medieval City
41/A: 410 43/D: 415
41/B: 409 43/E, F: 413
42/A, B: 424 44/A, B: 423
42/C: 422 44/C: 420
42/D: 412 45: 421
43/A, B, C: 414 46: 418
Bath House
FH 1: 141 FH 121: 162, 164
FH 2: 142 FH 122: 163, 165
FH 3: 143 FH 123: 171, 173
FH 4: 144 FH 124: 172, 174
FH 6: 175 FH 131: 140, 147
FH 7: 183 FH 132: 148, 149
FH 8: 129 FH 133: 150, 152
FH 9: 128 FH 134: 151, 153
FH 141: 154, 155
FH 142: 156, 157
FH 143: 158, 160
FH 144: 159, 161

When calling an extension starting with 400 from one starting with 100, 200 or 300, you need to dial a 4 first. For example: 402. From an extension starting with 400, when dialling one starting with 100, 200 or 300, you need to dial a 9 first. For example: 9 135.

Call between buildings

From the Renaissance Palace and the Grove House, only the rooms in the building and the central reception can be called.

Inland call

Dial number 9 (for external line)! Dial 06, then the selected city’s telephone code, and then the intended telephone number.

Trunk call

Dial number 9 (for external line)! Dial 00 (for international entry), then the country’s telephone code, followed by the city’s area code and the intended party’s telephone number.

Call prices

Each direct call’s fee is billed per minute. Domestic call 11 HUF, regional call 24 HUF, long distance call 29-32 HUF, Telenor 72 HUF, Telekom 67 HUF, Vodafone 74 HUF. Foreign, Europe call fee 54-65 HUF. If you have any questions please call reception.

Free emergency call

  • Ambulance: 104
  • Police: 107
  • Fire-department: 105

Uni’s World

At Uni’s World, fun is the main attraction! Children may play in the company of other children; or perhaps accompanied by their parents, they may enjoy playing together as a whole. Every child dreams of a world where they may find exciting search games, ball pits, droplet-shaped swings, fairy tale nooks and handicrafts activities, as well as several other games and loads of fun! Children (between the ages of 2 and 10) who are guests of the hotel may attend Uni’s World free of charge. Baby corner awaits children between 0-2 years old!

You can find out more about Uni’s World here.

Theme Park

The Theme Park, located next to the Castle Hotel. Our hotel guests may approach it through the Eastern gate.

Currently in Hungary the Renaissance Theme Park is a unique, interactive, entertaining medieval theme park that offers a full, historical single-day service, where all generations may find their respective crucial values and relaxation possibilities.

Opening hours

Depending on the season, the theme park is open every week for one, two or three days. On these days our hotel guests may purchase discounted entrance tickets at the reception.
On non-opening days we await our hotel guests with various programmes. Entrance to the Renaissance Theme Park is free of charge for our hotel guest; you may access information on our programme options in the programme guide, or inquire at reception about participation in programmes.
Further information regarding opening days and the Renaissance Theme Park’s programmes can be found on the Renaissance Theme Park’s official website; inquire at reception!

The Theme Park, extending on 7.5 acres, can be divided in five large parts: Wonder Village, Old Town, Main Square, Renaissance Palace and Jousting Arena. In the nearly 35 buildings workshops, shops, restaurants and other rooms suitable for trainings and workshops, have been established. The Renaissance Theme Park has its own currency called the “fabatka,” which our guests may purchase at the “Gagyizda.”

More information on the official website of the Theme Park: www.elmenybirtok.hu.

Dining

Our menu is adjusted to the newest trends of Hungarian and international cuisine. Guests can choose between different restaurants in our hotel.

We also accommodate for guests who have coeliac disease or eat lactose-free dishes. For additional special dietary requirements please read our brochure here. If you are wishing for a little more than the half board service, try our Puchner Feast!

Fixed dining hours and locations:

Dining Hour Location
Breakfast from 7.00 to 10.00 Castle – Habsburg Restaurant, Katalin Hall, Róza Hall
Lunch from 12.00 to 15.00 Inn of the White Swan or Renaissance Palace – Hall of Muses
(Please ask reception about the location of given day.)
Dinner from 17.30 to 21.00 Renaissance Palace – Knights’ Hall
(Recepcion will inform you in case of a change of location.)

You may find more information about our dining locations.